The FreshBooks story begins back in January 2003, when Mike was running a four-person design agency. When it came to billing clients, Word and Excel were frustrating to use and weren't built to create professional looking invoices. Then one day something happened that makes every small business owner cringe: he accidentally saved over an old invoice. Knowing there had to be a better way, Mike decided to create it himself. Over the next two weeks he coded up a solution that became the foundation of what is now FreshBooks.