What will you do?
Ensure high employee engagement through talent management, development & career planning
Deliver results through strong sales management routines and coaching ability
Provide profession advice and education with an ability to address complex credit and investment personal & business needs
Collaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice
Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
Model & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
Address local community needs through appropriate recruitment and management practices
This role is 50% Client facing and 50% managing sales staff.
What do you need to succeed?
Minimum of 2-3 years’ experience in a relationship management role within the financial industry (e.g., Banking Advisor, Financial Advisor)
Experience in a coaching / leadership role, or acting as a mentor to service or sales professionals
Mutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund sales experience within the last 3 years
Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start date
Demonstrated success delivering/coaching to providing advice to clients resulting in strong client relationships and superior sales results
Strong communication and decision-making skills, with the ability to communicate and lead change
Strong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environment
A post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience
he Royal Bank of Canada History site has been created to remember and celebrate our heritage and the generations of men and women who transformed our company into a leader in Canada and a growing force in countries around the world. Over the years we have invested in the future by delivering quality products, creating jobs, protecting the environment, respecting diversity and making a difference in the communities that we serve. Our shared values of service, teamwork, responsibility, diversity and integrity help guide our behaviours and decisions, inspire us to lead in diversity and inclusion and define what it means to be a responsible corporate citizen. Today, approximately 79,000 client-focused and committed employees help us earn the right to be our clients’ first choice, differentiating us as an exceptional source of advice for the 16 million clients worldwide that we serve.
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