This role is responsible for overseeing the issuance of PortsToronto Powered Vessel Operator’s Permits as well as support visiting cruise ships. The Assistant Manager, Harbour Operations also manages and coordinates filming on PortsToronto property, including providing onsite support during filming hours.
General activities and functions include, but are not limited to:
Coordinate activities of the Harbour Master’s office, with other PortsToronto departments
Support the Harbour Master’s office in administration functions
Liaise with Canadian Coast Guard regarding Port navigational aids / markers / buoys
Liaise with Transport Canada, RCMP, OPP, Toronto Police, DND, Toronto Fire, and EMS
Assign commercial berths to inbound vessels
Manage invoicing for berthing fees, cargo dues, and passenger user fees.
Maintain cargo database and statistics for production of monthly and annual reports
Oversee the administration of the Powered Vessel Operator’s Permit programme.
Manage activities related to the Cruise Ship Terminal (CST)
Ensure visiting ships such as the Navy, cruise and tall ships have an excellent visitation experience, well coordinated with logistics, signage and customer service/support as needed.
Arrange filming activities and Agreements for all PortsToronto properties
Review and approve Harbour Master Authorizations for events and activities in the Harbour areas
Reconcile the daily and monthly accounts as provided by the Licensing Clerk
Research, develop and recommend regulations for new watercraft or aquatic activities
Prepare or oversee reports, statistics and analysis related to areas of responsibility
Act as a Transport Canada Marine Enforcement Officer
Supervise the Administrative Assistant and summer student Licensing Clerk.
Supervisory authority of the Marine Terminals and Harbour areas
Coordinate activities regarding Harbour Hotline Program
Coordinate the Mayor’s Spring Time Cleanup and the Great Canadian Shoreline Cleanup
Maintain Transport Canada ISPS Code Security Plans for the Port, 8 Unwin Ave property and Cruise Ship Terminal
Work in concert with the Manager of Harbour Operations on security matters and training
Perform enrollments for the Marine Transportation Security Programme
Represent PortsToronto at a variety of public relations and ceremonial events such as the Beaver Hat Ceremony, visiting vessel protocol and yacht club regattas
Review the Port section of PortsToronto website and forward updates
Ensure accuracy and integrity of financial procedures of the Powered Vessel Operator’s Permit programme
Assist with accurate and timely review and/or approval of department payroll, vacation and absence administration
Post-secondary education with a Master Mariner Certificate, Certificate of Competency, Harbourmaster, Business Management or equivalent
Minimum six (6) years’ experience at a supervisory level, or an acceptable combination of education and experience
An extensive knowledge of marine transportation industry is required
Knowledge of marine security procedures, environmental management practices and marine operations and practices
Marine Facility Security Officer (MFSO) Certification is required
Excellent interpersonal skills, able to interact with all levels in a professional, positive manner, able to building trusting relationships and be a team player
Excellent, communication skills, both oral and in written format, creating and delivering business presentations
Highly organized, possessing a solid ability to manage projects, plan and follow up.
Possess sound judgment and the ability to effectively problem solve and/or escalate accordingly
Resourceful self-starter, able to work independently and within a team environment
Able to handle a variety of projects and produce work with a high degree of accuracy and attention to detail
Able to multi-task, manage and meet deadlines and adapt easily to change
Holder of a Restricted Operator’s Certificate (VHF radio)
Proficient computer skills with Microsoft Office products