Key Job Accountabilities:
Assisting in the effective management of client relationships and providing the highest quality customer service.
Developing and maintaining a thorough knowledge of each relationship, including the nature of the account, its financial strength, banking requirements and future goals and direction.
Providing effective backup management in the absence of the Private Banker.
Establishing a harmonious relationship with the Private Banking clientele ensuring that his/her needs are met promptly and resourcefully.
Responding quickly and resourcefully to requests from customers, Private Banking management, and other senior Bank officers.
Accompanying the Private Banker on calls as required.
Participating in the growth of the Private Banking Unit portfolio and profitability as well as the profitability of the Scotia Private Client Group
Developing and maintaining a full knowledge and understanding of Bank products and services, and an awareness of competitor products and services.
Being alert for opportunities to expand existing client and prospect relationships.
Assisting in monitoring and analyzing each account to ensure optimum profitability, including preparing detailed proposals for correcting revenue deficiencies.
Assisting in the identification research and cultivation of prospective clients by:
Developing a knowledge and familiarity with each prospect
Participating in the development of a comprehensive up-to-date system data base of prospects with supporting background information.
Assisting in the design of profitable effective and competitive banking proposals for existing and prospective customers.
Maintaining regular contact with existing customers to ensure effective management retention and expansion of banking relationships.
Participating in credit management of the units portfolio and manage a designated portfolio of less complex credits
Conducting a thorough evaluation of designated credit applications and preparing and directing the
Preparing comprehensive credit presentations for submission to higher authority in accordance with established private Banking Unit/Bank policies and procedures.
3 – 5 years Commercial or Retail banking experience, as well as an understanding of commercial credit principles;
University or community college degree preferred;
Good understanding of tax, estate and financial planning and investment vehicles;
Ability to relate comfortably with affluent and influential clientele in both a business and social content, demonstrating an ability to display a high degree of poise and professionalism at all times;
Successful completion of a course of study that will enable registration with the appropriate provincial securities commission to obtain a license to sell mutual funds;
Achievement of the financial planning proficiency standard in the province in which you work, unless working in Quebec. Associate Private Banker working in Quebec is required to have completed the ICB Diploma in Personal Finance.
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