The Customer Service Representative performs customer transactions, providing legendary service & advice to create legendary customer experiences. This role is required to understand customer needs and identify opportunities to promote TDCT products and services to the customers, referring them to appropriate team members or internal Bank partners. The Customer Service Representative reports to either the Manager Customer Service or Manager Customer Service and Sales.
Job Requirements Customer Experience
Develop and Manage the Team / Teamwork
It is understood that you will have flexibility to work evenings and weekends when required on a rotational basis as part of the branch team.
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Headquartered in Toronto, Canada, with more than 80,000 employees in offices around the world, The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). Business Banking provides financial solutions to Canadian businesses of all sizes across a wide range of industries. Dedicated Business Banking Specialists deliver customized solutions to meet the unique needs of business customers. Drawing on a range of products and services including financing, deposit, investment, cash management, international trade and foreign exchange, our relationship teams provide the right tools and advice to help customers achieve their goals. Business Banking includes: TD Auto Finance Canada Small Business Banking Mid-Market Commercial Banking Specialized Commercial Banking that is comprised of: Commercial National Accounts and Asset Based Lending National Real Estate Group Commercial Mortgage Group TD Equipment Finance Agriculture Services Aboriginal Banking
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