Help Desk Technician

  • 3-5 Year
  • Kentville
  •   Posted On: April 2, 2018
  •   Skills:  Client focus, Communication, Computer Networking, Organized, Problem Solving

Job Overview

Roles & Responsibilities

Specific Skills

Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment; Evaluate and install computer hardware, networking software and operating system software; Provide problem-solving services to network users; Implement data, software and hardware security procedures; Perform data backups and disaster recovery operations; Respond to requests for help and information from Website visitors and Website designers; Set up local area networks and connections to the Internet

Own Tools/Equipment

Computer; Printer; Internet access; Cellular phone

Transportation/Travel Information

Own transportation; Willing to travel; Willing to travel overnight; Valid driver’s licence; Travel expenses paid by employer

Work Conditions and Physical Capabilities

Attention to detail; Sitting; Combination of sitting, standing, walking; Bending, crouching, kneeling

Computer and Technology Knowledge

Word processing software; Internet; Device drivers; Networking hardware; Servers; File management software; Security software; Enterprise Applications Integration (EAI); Desktop applications

Personal Suitability 

Initiative; Excellent oral communication; Client focus; Organized

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