It Operations Analyst iv

  • 3-5 Year
  • Toronto
  •   Posted On: October 10, 2018
  •   Skills:  Business Analysis - IT, Communication

Job Overview

Roles & Responsibilities

Tell us your story. Don’t go unnoticed. Explain why you’re a winning candidate. Think “TD” if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Here’s our story:

Department Overview

Building a World-Class, Diverse and Inclusive Technology Team at TD

We can’t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD’s technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

Akora Production Support Tools and Monitoring is home to a team of highly-valued professionals recognized for both their customer-service mindsets and dedication to seamless 24-7 running of our Hadoop infrastructure technologies. This team is managing the continual improvements of capabilities around monitoring and reporting for system performance, capacity and availability monitoring.

About This Role

We are looking for someone with diverse skills and some background in this space to carry out a broad range of operational service and support assignments.You’ll join others in environment management, maintenance, monitoring, performance and reporting. There’s meaningful work at every turn!

Meaningful work is fueled by meaningful performance and career development conversations with your manager.

Here’s some of what you may be asked to perform:

  • Support applications and systems by meeting or exceeding standards and service levels while minimizing operational risk.
  • Partner closely with stakeholders to improve production environment stability.
  • Will focus on problem determination including data gathering and analysis.
  • Will develop scripts using appropriate tools to address gaps, simplify or enhance the application/system or environment.
  • Provide quality service and solutions consistent with objectives and client requirements.
  • Dive into design, review, and integration of all application requirements like functional, security, integration, performance, quality and operations.
  • Identify, address application/ data issues, cross-capability and cross-release issues that affect application integrity.
  • Provide expertise to other functional areas (technology, trends and processes).
  • Join projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment.
  • Deploy base infrastructure components for all environments.
  • May be involved in application deployment (“off the shelf” or in-house) and procurement.
  • Follow change management procedures. ensure proper testing, sign-off, monitoring.
  • Monitor system life cycles, ensure specifications and functionality support business. objectives and architecture decisions.
  • Use meaningful metrics to monitor environment’s performance.

Job Requirements

What can you bring to TD?

  • Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention.

It helps if you have:

  • Undergraduate Degree or Technical Certificate.
  • 3-5 years relevant experience.
  • Experience in data application environments.
  • Experience with Hadoop administration and utilities an asset.
  • Minimum 3-5 years experience in Unix/Linux OS and Unix scripting.
  • Ability to work on assignments that involve applications and systems of moderate to high complexity, under minimal supervision.
  • Readiness and confidence in installing, configuring, upgrading of business applications/systems in co-ordination with appropriate stakeholders.

Additional Information

Join in on what others in TD Technology Solutions are doing:

  • Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
  • Learn voraciously, stretch your thinking, share your knowledge and educate others.
  • Communicate and collaborate with both technical and non-technical professionals.
  • Cultivate winning relationships by building trust with business and technology partners.
  • Share our commitment to productivity, effectiveness and operational efficiency.
  • Embrace change and witness amazing things happen – from the inside.

Make your mark. Join a dynamic team. Explore new ideas.

This is your opportunity to impact the future of banking technology in areas and ways you’ve never imagined (at a bank)

Visit to learn more.


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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