Store Pickup Outfitter

  • 1-5 Year
  • Regina
  •   Posted On: September 3, 2018
  •   Skills:  Customer Service, Sales, SAP SD

Job Overview

Roles & Responsibilities

Responsibilities:

Provide legendary customer experience for every customer and promote Cabela’s programs

Place orders on behalf of the customer in store in order to get an item that may not be available in the store at the time

Receive ISP orders that arrive in store from the Distribution Centre

Call customers to inform them that their orders have arrived

Handle questions about how the ISP process works to ensure the customer is well informed

Process gift card sales through the POS in order to create ISP orders

Use current POS and SAP systems to accurately and appropriately complete customer transactions following all policies including those requiring checking for identification and age requirements; knowledge of how to process debit, credit cards, etc

Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope

Assist in other areas of the store when business needs dictate

Qualifications: 

One or more years’ experience in a sales or service environment is preferred

High school diploma or equivalent is preferred

Ability to provide superior customer service and exceed customer’s expectations

Ability to use good judgment and logic

A Restricted and Non-Restricted Possession and Acquisition License is required; training will be provided if necessary

Experience in a related field or outdoor lifestyle

Knowledge of Cabela’s specific products is an asset

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