Technical Solutions Applications Engineer

  • 3-5 Year
  • Oakville
  •   Posted On: October 16, 2018
  •   Skills:  Designing, Mechanical Engineering-ME, Turbo Machinery CFD

Job Overview

Roles & Responsibilities

PRIMARY RESPONSIBILITIES:

Work collaboratively with Account Managers to provide comprehensive Pre-Sales Technical Support for all SolidWorks products 

Create and deliver riveting product demonstrations

Create video content as demonstration alternatives

Train customers on SOLIDWORKS and affiliated products

Travel to customer sites to provide onsite support and training (occasional weekend and evening travel estimated less than 5% of the time)

Liaise with customers and in-house staff and partners

Interpret inquires related to SOLIDWORKS and provide technical solutions as required

Write technical articles, record screen capture video of software processes for publishing to the organizations technical blog

Attend industry tradeshows

Host marketing events as technical expert

Identify opportunities for up selling and future business for Javelin

Record and document process in CRM system

A SUCCESSFUL CANDIDATE WILL POSSESS THE FOLLOWING CRITERIA:

Minimum of 1-2 years of experience utilizing SOLIDWORKS 

Minimum of a 3-year Mechanical Engineering Technology Diploma required or a Bachelor of Engineering (Mechanical)

Excellent knowledge of mechanical CAD and design industry required

Experience in FEA and CFD simulation testing is a huge asset

Industry experience in product design, tooling design, mold design, industrial design, and/or electrical systems design are pluses

MUST have strong verbal, written and listening communication skills

In lieu of direct SOLIDWORKS experience, solid modeling and design experience with another 3D CAD product is required

Excellent customer relations ability required

A creditable and lively presenter with a professional demeanor

Credible understanding of engineering process and terminology, and solid modelling process and jargon

SOLIDWORKS CSWP or CSWA certification is an asset

Strong aptitude for Microsoft Office Suite 2013, or 2016 (Word, Outlook, Excel, PowerPoint) is an asset

Must have a reliable means of transportation and a Valid Driver’s license

Must be capable of briefly lifting up to 55 lbs. (mobile laptop cases consisting of 4 laptops and peripherals)

Ability to travel to the United States of America preferred

Hi! How can we help you?

Click below button to start chat

Chat Icon
chat icon
Load